The Shepherd's Heart & Hands

(“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites, use our services, or register for any of our community events, programs, or initiatives.

Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access our sites or utilize our services.

1. Information We Collect

We collect information that you voluntarily provide to us when you fill out digital forms, register for events, sign up as a volunteer, vendor, or sponsor, or contact us directly. This information may include:

Personal Data: Name, email address, mailing address, and phone number.

Event-Specific Data: Specific details required for participation in our community initiatives, festivals, or housing programs.

2. How We Use Your Information

We use the information we collect to:

Process your event registrations and manage participation.

Send you critical updates, reminders, and confirmations regarding our programs.

Coordinate volunteer schedules, vendor layouts, and sponsorship agreements.

Respond to your customer service inquiries or feedback.

3. Mobile Messaging & SMS Compliance

By providing your mobile phone number on any of our digital forms, you explicitly consent to receive text messages from us regarding event details, program updates, and logistical announcements.

Mobile Information Sharing Guarantee: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Opt-Out: You can opt-out of text communications at any time by replying STOP to any message received.

4. Cookies and Tracking Technologies

Our website does not actively deploy tracking cookies, pixels, or targeted advertising trackers. We utilize standard, secure web hosting architecture simply to display information and securely collect your form submissions.

5. Data Security

We implement industry-standard technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Transmission of personal information to and from our services is at your own risk. We recommend accessing our services only within a secure environment.

6. Your Privacy Rights

Depending on your location, you have certain rights regarding your personal data, including:

The right to request access to the personal data we hold about you.

The right to request that we correct or update any inaccurate information.

The right to request that we delete your personal information from our active databases.

To exercise any of these rights, please contact us directly using the information provided below.

7. Changes to This Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated “Last Updated” date at the top of this page.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Email: [email protected]