Welcome to the website and mobile communication services of The Shepherd's Heart & Hands (“we,” “us,” or “our”). By accessing our websites, filling out our forms, registering for any of our community events, or opting into our mobile text messaging services, you agree to comply with and be bound by the following Terms and Conditions.

1. General Use & Eligibility

Our organization, events, and initiatives are entirely family-friendly, and everyone in our community is welcome to attend and participate. However, to submit personal information or register via our online forms, you must be at least 18 years of age or have the explicit involvement and consent of a parent or legal guardian who completes the form on your behalf.

2. Event Registration & Participation

By submitting an online form (including but not limited to Family RSVPs, Volunteer, Vendor, or Sponsor applications) for any event or program hosted by The Shepherd's Heart & Hands, you agree that the information provided is accurate and complete. We reserve the right to manage participation or refuse entry to anyone violating community safety or organization guidelines.

3. Mobile Messaging Terms (SMS)

By providing your mobile phone number on any of our digital forms, you explicitly consent to receive text messages from us regarding event updates, logistical announcements, and community information.

Message & Data Rates: Standard messaging and data rates applied by your mobile carrier may apply.

Message Frequency: Message frequency varies based on your interactions and proximity to specific events.

How to Opt-Out: You can cancel the SMS service at any time. Simply text STOP to our number. After you send the message STOP to us, we will send you a final SMS message to confirm that you have been unsubscribed.

How to Get Help: If you experience issues with our messaging program, you can reply with the keyword HELP for assistance, or contact us directly at [email protected].

4. Carrier Liability Disclaimer

Please note that mobile carriers (including but not limited to AT&T, T-Mobile, Verizon, and other wireless providers) are not liable for delayed or undelivered messages sent through our automated systems. We do our best to ensure timely delivery, but network availability is dependent on your specific mobile service provider.

5. Limitation of Liability

The Shepherd's Heart & Hands strives to provide safe, dignified environments for all participants. By attending our public events or programs, you agree that our organization, its staff, its volunteers, and its facility partners are not liable for any personal injury, property loss, or damage sustained during participation.

6. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice to comply with changing carrier guidelines or operational needs. Your continued use of our website or communication networks following any changes constitutes your acceptance of the revised Terms.

7. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Email: [email protected]